Product Warranty - Terms & Condition

Product is covered under one year standard warranty from date of purchase by End User. Warranty period confirmation would be done through Online serial no trekking system (WMS) /Customer Invoice or all, subject to satisfaction of Digilog Systems / Authorised Service Centre/Distributor. Warranty Type of the product as is Carry- In means return to bench. The customer needs to carry the product to the nearest Digilog Collection Centers or contact Digilog Call Centre at 033-25359157. Within warranty period Digilog Systems Authorized Service Canters will repair or replace any defective part if required to rectify the problem. Digilog Systems reserves the right to use re-engineered part with performance parameter equivalent to those of new parts for any service performed under Digilog Systems limited warranty, if required. The replaced part becomes the property of Digilog Systems. In the event of repairs or replacement of any part, during the said warranty period, the Warranty shall thereafter continue only for the unexpired period of the original warranty.

The Warranty of the product will be rendered null and void if:

The product is physically damaged. The product is modified, repaired, maintained, disassembled and/or by a party not authorized by Digilog Systems The product is operated and/or maintained in ways other than recommended by Digilog Systems in the user manual in writing. The model no or serial no sticker of the product is removed, mutilated or tampered with Any damage arising out of unauthorized modification or alteration, repair or use of any Consumables or accessories other than those supplied by Digilog Systems / Digilog Systems authorised Channel. Any malfunction resulting from exposure to dirt, sand, water, dropping, fire and /or shock. Any malfunction resulting from inadequate safekeeping, storage at high temperatures or humidity, storage with mothballs or leakage of batteries.

Warranty Limitation:

The warranty of the product is limited to only manufacturing defect. The warranty of the product does not cover other accessories like Wire, GSM Antenna, Connector etc or consumables like batteries. Digilog Systems's warranty does not cover a warranty of functionality or any obligation to repair or replace a defective product, if that defect is a result of physical breakage, burnt, connections or electrical faults external to the product.